MaxLend offers a variety of services that could come in handy when you need emergency funding. It is an alternative lending institution that allows both good and bad creditors to access financing.
However, is it the best lender for you? To determine, take a look first at its various products and features, as well as rates. In our comprehensive review of the platform, we will analyze all aspects of its operations. By the end of it, you should be able to determine whether it is the provider for you.
- 1 What is MaxLend?
- 2 Pros and Cons of a MaxLend Loan
- 3 How does a MaxLend loan work?
- 4 What loan products does MaxLend offer?
- 5 What other store services does MaxLend offer?
- 6 MaxLend Account Creation and Borrowing Process
- 7 Eligibility Criteria for MaxLend Loan
- 8 Information Borrowers Need to Provide to Get MaxLend Loan
- 9 What states are accepted for MaxLend loans?
- 10 What are MaxLend loan borrowing costs?
- 11 MaxLend Customer Support
- 12 Is it safe to borrow from MaxLend?
- 13 MaxLend Review Verdict
- 14 FAQ
What is MaxLend?
Founded in 2012, MaxLend is a direct lender, operating under Makes Cents Inc. It is based in Parshall, ND and offers services in 38 states.
The owners of the company are the Mandan, Hidatsa and Arikara Nation. These are the three affiliated tribes of the Fort Berthold Reservation, a sovereign US nation. Thus, it functions as a tribal-based lender rather than a state-regulated one.
It, therefore, does not require state licensing and is not governed by the same rules as a majority of other short-term lenders. A key advantage that comes with this is that the lender can offer loans to residents of states in which other lenders cannot venture due to stringent regulations.
In fact, in such states, a tribal lender could be your only solution for a short-term funding solution.
Pros and Cons of a MaxLend Loan
How does a MaxLend loan work?
MaxLend runs its financing services online, focusing on installment loans, which it refers to as “an alternative solution to payday loans.” In addition to supporting online applications, the lender also offers an opportunity for applying over the phone.
Like most other short-term lenders, its target niche included people with no credit and bad credit. Though it also says people with good credit can apply, it might be more financially viable to seek out a traditional loan due to the high rates associated with these short-term options.
The application process is simple, and the lender has minimal eligibility requirements set out. However, first-time applicants can only qualify for a maximum of $1,450 though the lender’s upper loan limit is $2,500.
After proving your credit-worthiness with the first loan, you will subsequently qualify for higher amounts. The lender does not, however, offer services to persons in active military duty or even their spouses or dependents. It also has a list of states where it does not offer services, as we will see later on.
MaxLend offers same-day funding on business days on condition the entire application, approval and confirmation process takes place before 11:45 AM EST. Furthermore, it will only be possible if the selected funds transfer method is ACH. In cases where same day funding is not possible, you should get funds on the next business day.
You can undertake the entire application process online, including the signing of the document. Once you have done everything, you will receive a call from a customer service rep to confirm and verify details.
Then the company will process the loan and deposit funds in your account. Note that your loan is subject to origination fees as well as late payment fees in case you fail to pay on your due date.
An interesting aspect of MaxLend loans is its reward program whereby return borrowers get better fees. The reward program works on four levels, and to progress from one to the next, you have to pay off a loan without any late payments. You also need to take out a number of loans successively to qualify.
Take a look at the levels:
- Green – This is the lowest level which has a funding limit of $1,000, requires repayment within a maximum of 180 days and offers a maximum rate of $24.50 per $100.
- Silver – The maximum loan amount in this level is $1,500 with a maximum of 270 days for repayment and a maximum rate of $21.50 per $100.
- Gold – You can get a maximum of $1,750 and 300 days maximum for repayment at a maximum rate of $18.30 per $100.
- Platinum – Under this level, which is the highest, you can qualify for the highest loan amount, $2,500. The maximum repayment period is also 300 days at a maximum rate of $16 per $100.
If you choose to repay your loan early, there are no prepayment fees. Another viable early payment option is Payment Plus, under which you can pay more than your installment requires. This will reduce future installment amounts and even the fees that you ultimately pay.
In case you cannot manage to pay an installment by the due date, call the support team at least three days prior to the due date and discuss alternative arrangements.
What loan products does MaxLend offer?
MaxLend only specializes on installment loans.
What other store services does MaxLend offer?
MaxLend does not offer any other store services.
MaxLend Account Creation and Borrowing Process
If you prefer to apply for your loan over the phone, you can call 855-975-9167 and speak to a customer care representative who will take you through the process.
To apply online, follow these steps:
1.Visit maxlend.com and click on the “Apply Now” tab at the top of the screen
2. Start by filling in the details on the “Customer Information” page.
This includes the loan amount, your social security number, name, email address, phone number, date of birth, address, city, state and ZIP code.
3. Next, enter details about your income including how often you get a paycheck, how you receive your paycheck and whether you have recently filed or are planning to file bankruptcy.
Moreover, you will need to provide details on the name of your employer, your main source of income, work phone, net pay per check and upcoming pay dates.
4. Finally, provide financial details including account number, routing number and how you would like to receive your funds.
5. Once you submit the application, a representative from the company will call you and verify the information.
If they approve your loan, you will get confirmation on email and funds should reflect in your account within 1 business day.
Eligibility Criteria for MaxLend Loan
Here are the qualification requirements for accessing a loan on MaxLend:
- At least 18 years of age or the state minimum (whichever is higher)
- Not currently among debtors in a bankruptcy case or planning to voluntarily file bankruptcy
- Verifiable income source
- A checking account that has been active for sometime
- Not someone in active military duty (or a spouse or dependent of one)
- Minimum annual income of $10,200
- A US citizen or permanent resident
- You do not live in any of the states where the lender has elected not to conduct business (see list below)
Information Borrowers Need to Provide to Get MaxLend Loan
When applying for a loan, you will need to provide the following details:
- Social security number
- Home and cell phone number
- Address including apartment or suite number, city, state and ZIP code
- Full name
- Date of birth
- Email address
- Income details including amount, source, employer, two upcoming pay dates and net pay per check
- Financial information including account number, routing number and payment method
What states are accepted for MaxLend loans?
Here are the states in which the lender offers services:
Note that MaxLend does not offer services in the following states:
- North Dakota
- New York
- West Virginia
It is also noteworthy that same day funding is not available in South Dakota.
What are MaxLend loan borrowing costs?
When you apply for a loan, you will get all the borrowing cost details on your loan agreement. Here is a range of the kind of figures you can expect to pay:
- Processing fees – $350 or more
- APRs – 471% to 841%
- Loan origination fee – 0.5% to 5% of loan amount
MaxLend Customer Support
As is the case with most short term lenders, MaxLend attracts a lot of negative reviews. But most of the complaints have to do with the exorbitant costs associated with the platform’s loans. This comes as no surprise as short-term lenders usually charge high fees.
Interestingly though, even in the negative reviews, some customers point out that the support team is very friendly. They are reachable on the phone around the clock, which is convenient.
Is it safe to borrow from MaxLend?
MaxLend claims to operate secure servers adhering to industry-standard security protocols, meaning that your data is safe on the site.
Though there are no safety concerns about borrowing from MaxLend, the fact that the lender does not operate under state laws raises concerns. As mentioned, you cannot file a lawsuit against the company and the Tribe handles disputes.
You might want to do some research on how Tribal Law works before taking out a loan with MaxLend. Notably, even in their negative reviews, there are no safety concerns raised.
MaxLend Review Verdict
MaxLend is not your everyday kind of lender. It operates in a lot more states than most other short-term lenders. The main differentiating factor is the fact that operates under the regulations of a Tribal entity rather than state regulators.
While this is an advantage in terms of widening its reach, it might be a disadvantage for borrowers who are not comfortable with Tribal Law.
Its APRs are high and borrowing costs are higher than with most other lenders because it charges origination fees. It might be a good choice for borrowers who can afford to pay off the loan in the shortest amount of time before interests accrue.
For such borrowers, the reward system could with time reduce rates to a reasonable level and make it a viable option. All in all, consider all options before turning to this or any other short-term lender.
This refers to the lender’s charges for processing loans, underwriting and funding them. An installment loan refers to a short-term loan usually made available to borrowers with low income and low credit scores. They attract much higher interest than traditional personal loans but are usually cheaper than payday loans. Borrowers repay the loans in installments. The team will review the application under the company’s underwriting rules. If approved, you will need to e-sign loan documents and confirm the information with a customer representative. You will then get the funds in your account within 1 business day. If ever you are unable to make a repayment on your due date, contact the MaxLend customer support team at least three days before the due date. You can then discuss arrangements to make your repayment on another date. It means that everything about your transactions will take place under Tribal Law. It has arrangements in place for dispute resolution before a neutral arbitrator and works hard to uphold fairness and provide excellent customer service.
This refers to the lender’s charges for processing loans, underwriting and funding them.
An installment loan refers to a short-term loan usually made available to borrowers with low income and low credit scores. They attract much higher interest than traditional personal loans but are usually cheaper than payday loans. Borrowers repay the loans in installments.
The team will review the application under the company’s underwriting rules. If approved, you will need to e-sign loan documents and confirm the information with a customer representative. You will then get the funds in your account within 1 business day.
If ever you are unable to make a repayment on your due date, contact the MaxLend customer support team at least three days before the due date. You can then discuss arrangements to make your repayment on another date.
It means that everything about your transactions will take place under Tribal Law. It has arrangements in place for dispute resolution before a neutral arbitrator and works hard to uphold fairness and provide excellent customer service.