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Facebook Inc (FB) Takes Down ISIS Account: Oops! Wrong ISIS!

Facebook Inc NASDAQ:FB

Facebook Inc temporarily suspended the account of a woman named Isis, but later the firm clarified it was due to an error. Facebook allows people to report fake and offensive accounts, and this happened due to an error in that process.

Facebook blames the process

Isis was angry at this, and she took to Twitter to complain about it. “Why would you disable my personal account? MY REAL NAME IS ISIS ANCHALEE.” This was directed at Facebook. Next day, her frustration got even higher as the process of getting the account reinstated was time consuming and irritating. She was asked to send a scanned copy of her passport to prove her identity.

Facebook Inc (NASDAQ:FB)

The issue got highlighted as Isis Anchalee is not unknown on the social media. She initiated the #ILookLikeAnEngineer viral hashtag campaign earlier this year to address the bias and sexism in the tech field.

On Wednesday, Facebook Inc in an explanation, on the account suspension, to NBC News, said, “This was an error made as part of a fake account reporting process and we’re sorry for the trouble it caused.” Facebook confirmed that one or more users flagged her account as fake or offensive, and this was the only way to initiate a suspension.

The mistake on Facebook’s part was it did not validate the false claims, and it resulted in Anchalee’s account being suspended. Facebook Inc chose not to comment, when asked for info on the people behind flagging Isis account or how many flags it got, or it happened as part of an effort to bring down all accounts related to ISIS, the terror group responsible for deadly attacks in Paris, last Friday.

Battle against ISIS on Twitter

Meanwhile, there has been some action on Twitter also related to the ISIS. The hackers group ‘Anonymous’ have started leaking the personal information of the suspected extremists as part of its war against ISIS. The hacker group aims to take down the Twitter accounts and websites of the extremists for which it is making a list.

The Independent came across a post that carry the details including the physical address of a person, it claims to be an ISIS recruiter in Europe. A few days back, the hacker group claimed to have taken more than 5,500 Twitter accounts related to the terror group.

On Wednesday, Facebook shares closed up 2.51% at $107.77 and Twitter shares closed up 2.64% at $25.90. Year to date, Facebook is up over 38% while Twitter is down almost 28%.

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Aman is MBA (Finance) with an experience on both marketing and Finance side. He has work as a Risk Analyst for AIR Worldwide, and is currently leading VeRa FinServ, a Financial Research firm. Favorite pastimes include watching science fiction movies, playing PC games and cricket.