Microsoft Corporation (MSFT) Issues Surface Pro Power Cord Recall

Microsoft Corporation (MSFT) Donald Trump

Microsoft Corporation announced the recall of its Surface Pro power cords this week. The tech company has learned of some potential dangers the cords might cause after getting numerous reports of them overheating. The company is also issuing out a new update for its Windows 10 Mobile devices.

Microsoft Corporation (MSFT)


Microsoft recalls Surface Pro power cords

In Canada and the U.S., users of the Surface Pro, Surface Pro 2 and Surface Pro 3 who bought their devices before the 15th of March last year are urged to return their power cords. They will be issued with a free replaced upon return. The recall also applies to those who purchased the items outside of the U.S. or Canada before the 15th of July 2015.

Microsoft says: “While there are no reports of serious injury, a small number of our customers have reported this issue and we are taking action to address it by making free replacement cords available to all eligible customers.”

The issue is said to lie with the AC power cord that is plugged into a power source. The part of the cord plugged into the device had no defects.

For users who aren’t sure whether their power cords need to be replaced, Microsoft encourages you to check the serial number on its support site.

Device cords that qualify for replacement will bear no cost to device owners. Owners of the Surface Pro 4 — Microsoft’s latest device — need not worry. The recall does not include their devices. Though the Surface took a while to gain some traction, it’s user base is expanding fast. These devices not only outdo the best iPads in some aspects, but can compete with some of the best laptops as well.

New Windows 10 Mobile update

Microsoft is making a small update to its Windows 10 Mobile operating system. The change relates to the camera software of the devices running its flagship OS. Since the mobile OS’s release, the choice of engaging the camera’s HDR was an automatic decision made by the device. This latest update ushers in a manual option.

Few smartphone photographers ever stray from the automatic settings of their cameras. However, the experienced smartphone snapper can often recognize when an image needs a bit of adjusting.

The update comes in response to users discovering that the HDR mode on their cameras only turns on in certain conditions. It was discovered that the concern was not uncommon, and so a change was in order.

Users of Windows 10 Mobile who have often found themselves displeased with the exposure or contrast of their photo will be please to know that a bit more image quality control has been handed to them.

Acquiring Nokia’s smartphone business meant the U.S. tech giant also inherited the company’s high phone camera reputation. Certain standards have already been set, Microsoft has done well in responding to consumer concerns.

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Adam Green is an experienced writer and fintech enthusiast. He he worked with LearnBonds.com since 2019 and covers a range of areas including: personal finance, savings, bonds and taxes.


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